CloudChat VIP

CloudChat Mobile helps your team handle customer support from anywhere.

Stay connected to live conversations, respond faster, and keep service quality high even when you are away from your desk.

Key features:

- Real-time inbox for live customer conversations

- Instant notifications for new chats, reassignments, and offline tickets

- Dashboard insights for chats, agents, contacts, and activity

- Agent and department management (role-based access)

- Quick replies for faster and more consistent responses

- Offline ticket handling so no customer message is missed

- Web analytics views including traffic, countries, and top pages

- Mobile availability controls (online/offline/standby)

- Contact and visitor management tools

CloudChat Mobile is built for support agents, team leads, and managers who need speed, visibility, and control on the go.