eTMD

eTMD Service is an application that is intended to improve the reliability of service delivery to TMD customers.

It is an online service for users to stay connected and provide instant information on daily tasks assigned to TMD officers online.

Accessible anytime, anywhere, customer requests and complaints, information and incidents are easily monitored, tracked and supervised.

With this application, TMD officers have the capability to update progress of cases and report any type of problem, incident or situation they may find on site, instantly.

The status of a previously submitted service request or complaint can also be checked for work progress and completion.

The constant flow and exchange of information means that TMD can provide seamless customer service to its residents.

User commitment is necessary to developing a culture of service excellence in TMD and towards the success of the eTMD Service Application.