Learn Emotional Intelligence

What Is Emotional Intelligence and How Does It Impact the Workplace? It is almost certain that you have heard of emotional quotient, EQ, and emotional intelligence before, but have you ever asked yourself if you are emotionally intelligent? To go one step further, are you emotionally intelligent at work? What about as a leader? If you have pondered these questions, you may have also asked yourself why emotional intelligence is so important. In this article, I will share more about emotional intelligence and its importance to every person, every workplace, every society, and even to the entire world.

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What is emotional intelligence?

According to psychologists Peter Salovey and John Mayer, emotional intelligence is "the ability to perceive emotions, to access and generate emotions, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth." In layman's terms, it is the extent to which we are self-aware (able to recognize and understand our emotions), can self-manage (able to adapt and control our emotions and reactions), can motivate ourselves (taking the right actions to achieve a goal), can express empathy for other people, and possess strong social skills (ability to build positive relationships with others).

Emotional intelligence is measured through standardized tests and the result of these tests is called the Emotional Quotient (EQ). The higher your EQ is, the better. However, unlike the Intelligence Quotient (IQ), which is often fixed by the time you reach a certain age, most scholars and psychologists believe that EQ is malleable and can be enhanced and learned.

Why is emotional intelligence important?

EQ may not be as well-known as IQ, yet many experts deem it as more important than IQ. Why? Studies show EQ is a better predictor of success, quality of relationships, and happiness of a person. It is evident everywhere and is critical in all aspects of life. Have you ever heard someone make statements like these: "Wow, what a positive person! He will surely achieve something great in life!" or "She is very caring and sociable. She is such a great boss." These comments illustrate that when a person has high EQ (even when the person does not know it), it is seen and felt by others. It is these types of individuals that others tend to believe will most likely attain success. So, why is EQ important to everyone?

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