Livo

"LIVO is a hassle-free co-ownership solution that creates unique moments to enjoy next to

those you love. We provide an opportunity to live your dream of owning a second home by

dramatically reducing ownership costs and offering all the services and technology required

for a seamless experience. We acquire carefully curated properties, implement and supervise

the co-ownership structure, and offer an easy-to-use app to schedule your stays.

LIVO App offers the easiest way to manage your property at your fingertips.

LIVO Owners can use the app to keep tabs on operating costs, view the number of available stay nights, or immediately get in touch with their personal property manager."

"Privacy policy

Effective from: 2023-01-25

Last updated on: 2023-01-25

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this document:

• Company (referred to as either ""Company"", ""We"", ""Us"" or ""Our"") refers to LIVO COLOMBIA SAS.

• Website refers to our website LIVO, accessible at https://livo.co

• Service refers to the Website and the App

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information we collect

Information we collect includes both information You knowingly and actively provide Us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log data

When you visit our Website or App, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal information

We may ask for personal information which may include one or more of the following:

• Name

• Address

• Email

• Phone number

Legitimate reasons for processing your personal information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and use of information

We may collect personal information from you when you do any of the following on our Website or App:

• Use a mobile device or web browser to access our content

• Contact us via email, social media, or on any similar technologies

• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To enable you to customise or personalise your experience of our Website or App

• To contact and communicate with you

• For analytics, market research, and business development, including to operate and improve our Website, associated applications, and associated social media platforms

• For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you

• To enable you to access and use our Website, associated applications, and associated social media platforms

• For internal record keeping and administrative purposes