Mahindra Saathi

1. Raising service requests and complaints.

a. Customer can raise “NEED SERVICE” request in case of any service

related request or query.

b. In case of any part failure or any damaged parts you can post request

from “MACHINE BREAKDOWN” module with description as well as

photograph (in case you are not familiar with the part name).

c.In case of any queries regarding product info, pricing ,etc you can reach

us to our helpline by using the “CALL US” feature, it will directly connect

you to our customer support executive.

2.Maintaining Digital Diary(data of plots, chemicals, expenses, schedules, etc).

a.Complete Plot management(including addition of plots and geofencing) as per your needs.

b.Chemical history according to the added plots.

c.Expenses history according to the added plots.

d.Date wise History with chemical and expenses along with the plot details.

3.Smart spraying solution (it provides a data monitoring smart solution for the Live data of the sprays done with the help of GPS, RPM and Pressure sensors and provides a complete data in graphical form and GPS data plotted on map as per the spraying ).

a.It provides us the LIVE actual spray plotting on the map with the help of our highly efficient GPS sensor, it plots the complete path of the completed spray line by line, so that you never miss any of that.

b.Also along with GPS sensor the RPM and Pressure sensor data is also provided during the complete spray cycle and gets stored into the respective plot data and represented in a graphical format for helping you understand your practices.

c. Also it provides date wise history as well as plot wise history data in calendar form with color highlights on those dates in which there is an spray done.