GM Manager 5

GreenMile Manager is a mobile application that allows transportation executives, route supervisors, management, staff and drivers to measure the efficiency and productivity – in real time – of servicing customers, completing deliveries, and handling pickups while having the ability to seamlessly communicate to managers and dispatchers.

This application is part of the GreenMile Mobility Suite, a robust set of tools that allow you to measure the performance standards that have been set for your mobile delivery, sales, and merchandising staff to ensure that sales calls, account management, merchandising stops, deliveries, and pickups occur as planned. In today’s competitive market, impeccable customer service and the “face time” your team spends with customers can make all of the difference to your bottom line.

GreenMile Manager can work seamlessly with your current routing, scheduling, and host systems, as well as with other integrated products in the GreenMile Suite to help measure delivery activity and customer service in order to help drive revenue. GreenMile Manager helps provide accountability of your mobile resources as well as the ability to manage by exception, rather than through constant monitoring. Mobile resources are able to:

• Start and end their day

• Follow planned routes

• Log customer arrivals, departures and breaks

• Optimizing travel—find the closest customers based on location

• One-touch dialing to customers through the application

• Find the best route without entering address information

• Capture delivery and pickup information

• Confirm delivery/ pickup completion with signature capture

• Capture customer and route information through surveys

With GreenMile Manager, your routers and dispatchers have the necessary tools at their fingertips to monitor key benchmarks that help drive and improve the service and profitability of your mobile team by tracking:

• Delivery/ pickup time windows

• Face time quotas

• Actual arrival and departure times

• Leisure mileage vs. work mileage

• Merchandising service times

• Route variations