TafiMentor - Hera

HERA is a mobile and web tool that allows control and management of online applications from partners.

Multiservice cooperatives receive daily countless procedures, requests, complaints and suggestions. Often the same are lost or are not resolved in time by not having formally defined a resolution circuit, an oiled allocation of responsibility within each area where they are generated or simply not have a sufficiently flexible computer system to support this important activity .

Today there HERA a powerful software tool that allows:

- Ensuring quality of care, increasing partner satisfaction.

- Increase efficiency in every step of the process reducing time and costs.

- Keep connected to the system technician through text messages to your phone with data claim.

- Determine care policies and response times for each service.

- Automatically alert via email to those responsible for each area on overdue response times.

- Make more efficient and speedy allocation service orders

- Make more profitable human resource

- Providing information online to members of the state and activities on their claims.

Hera is a product of TafiMentor | IT Solutions