LCO

LCO is an Instant access tool for MSOs for checking status of complaints registered, resolved and pending according to the Hierarchical level.

1) Distributor reports.

2) Sub-Distributor reports.

3) Consolidated reports of LCO.

4) Consolidated Complaint Lifecycle Management Reports.

5) Technician Activity Tracking Reports.

6) Call Centre Management Reports.

7) Missed call tracked reports.