V-CARE Pro GJ

Considering the overwhelming response to V-Care Pro over telephonic interface and its resolution mechanism with real-time interface through ERC, Technology team has now developed V-CARE Pro on mobile platform which would be available 24 X 7 to all Gujarat Saviors’ to take the services to the next level.

V-Care Pro Smartphone has,

General Features

- View your Personal Profile

- View your Leave Balance

- Download your Pay Slips

- View your PF/UAN Information

- View your Uniform Request Details

- Create / View Transfer Requests

- View your Insurance and Beneficiary Details

Support Features

- Create new Tickets

- Reply to Actions Taken by Department SPOC

- Re-Open Tickets with Remarks if not satisfied

- Close Tickets with Remarks if satisfied

- Ticket Status Notifications

- Send JPG File with Remarks