vitalCars

VitalCars is the perfect tool for managing your automotive dealership showroom in conjunction with Vital Software’s automotive dealership lead and prospect management solution and CRM application.

VitalCars assists by allowing salespeople to collect prospect information quickly and easily and aids by allowing salespeople to effectively managing the sales process right from a mobile device. The tool assists by increasing prospect capture and data quality as well as assisting with the effective follow-up of potential clients, increasing test drives and the managing the actions that have been proven to increase sales.

This helps you and your dealership to close more deals in less time with greater customer satisfaction.

Features Include:

• Prospect information capture

• Road to a sale – Milestone management

• Access to customer information, sales opportunities and all related activities

• Push to Dealer Management System (DMS) functionality for creation of quotes and contracts

VitalCars now offers the ability to streamline the process for conducting a customer test drive, ensuring that all client and test drive information is collected electronically and removing the need for paper based forms to be filled out. This means that no information is lost and gives the dealership complete visibility over any and all vehicles leaving the premises.

Benefits Include:

• Ensuring that customer information is captured and added to the CRM in a timely and simple manner

• Ensuring that test drive information is captured and added to the customer’s record in the CRM

• Capturing additional customer demographic information such as Source of Enquiry and Marketing Campaign (motivation)

• This allows the dealership to accurately report and analyse information critical to determining market return on investment

• Reporting of test drives to assist with dealership best practices

• Ability to look up test-driven vehicles by registration or stock number to determine who was driving a particular car at any point in time – perfect for allocating infringement notices to the appropriate driver.

VitalCars also offers simple, target-driven sales dashboards to help drive the practices that increase sales. By setting a monthly sales target for each team member you are able to track and measure the sales funnel and understand how many enquiries and test drives are needed to be generated in order to achieve your dealership sales goals.