Backup Care Connection

When your regular care plans fall through and you need to get to work, Backup Care Connection will help you secure and pay for reliable care to look after your loved ones.

Backup Care Connection is a benefit available to you if offered through your employer.

What is Backup Care Connection?

• FLEXIBLE CHOICES: You choose the care that’s right for your needs – a provider you already know or we can find you available, reliable options.

• FLEXIBLE SCHEDULING: Arrange care up to 30 days ahead of time for planned events or at the last minute for unexpected needs.

• FLEXIBLE ACCESS: We’re available 24/7 by phone or online to get you the help you need.

Download the App so that you can conveniently access your backup care account anytime. You can easily:

• Schedule new care

• Review your current backup care visits status

• Check details of care that’s been scheduled

• Submit for reimbursement and more