eir Advantage Softphone

The eir Advantage Softphone App is the extension of your company eir Advantage 24000 PBX system to the Android phone, giving you Fixed Mobile Convergence with Hold and Transfer of calls and presence information for colleagues. Enjoy all the benefits of your secure company PBX from your Android phone.

•Single number for both desk-top and mobile devices. 

•Incoming calls to your fixed desk phone are automatically routed to your smart phone. 

•The calling number identity is displayed for incoming calls (and not your PBX number)

•All outgoing calls from your smartphone App use your fixed Calling Line Identity number on the Company PBX. 

•Make calls from your smartphone contact list or from the company phone directories in the PBX. In either case you present the CLI number of the company PBX.

•See the status of colleagues in real time. 

•Busy on mobile device status is indicated to other users. 

•Call history - missed calls, received calls, dialled calls. 

•Listen to and manage your business voicemails.

•The PBX may be programmed to send all your app calls over IP or to the GSM network when you are off site and over Wifi on your LAN.

•Flip during a call from VoIP to GSM service or the other way, depending on signal quality.

The eir Advantage Softphone App uses Voice over IP (VoIP) technology over both Wifi and 3G networks. It may also be programmed to route voice communication over GSM. Be aware that some 3G Service providers may restrict the use of VoIP or charge extra fees for VoIP. If you have any concerns about the use of the eir Advantage Smartphone App over your 3G carrier’s network or quality of the available WiFi network, you should use the GSM option for the voice communication.

Requirements

•A smartphone registration licence activated on the PBX

•Program the IP address of the eir Advantage system into the App along with the IP Registration Name and IP Registration PIN.

•System Manager programming forward the voice and signalling Port Numbers from the modem router to the PBX.