Shoetagger

What is Shoetagger?

Shoetagger is your ticket tracking, customer notification, and repair history system - using reusable tags. With automated texts and emails, you might never have to call a customer again! Enjoy instant access to a customer’s repair history, and always know what needs to be worked on first.

Re-usable tags

Never buy paper tickets again! Our resuable tags will see you through repair after repair.

Notifies your customers

Shoetagger will text your customers, email your customers, or both! One tap notifications - you never have to pick up the phone.

Searchable Archives

Instant and searchable access to your ticket archives and customer records.

How Does Shoetagger Work?

1: Create a ticket

Scan a tag and create a new ticket. Add the customer, select repairs, and optionally add notes and images.

2: Repair the item

Replace the sole, do a build-up, or just a shine. Check off each item as you complete it.

3: Notify the customer

When all of a ticket's repairs are completed and checked off, shoetagger will ask if you would like to notify the customer. One tap and you're done!

4: Pick-up

When the customer arrives, scan the tag. Confirm that the item has been picked up - the ticket is automatically archived and your tag is ready to use on your next repair.