NT3 App

NT3 stands for nectar trouble ticketing tool. It is ticket based application which is managed by individual as well as hierarchical organizations. In this application we have managed different modules to operate all the raised tickets. The main purpose of this application is to work on each and every incidents, problems, change management, Services, Configuration or any kind of tasks which have to be resolve within organization at given time.

NT3 is a web-based Nectar Trouble Ticketing Tool designed to boost the customer service of just about any business. It likewise boosts customer service through streamlining interdepartmental relationships and resource and client management. The reports generated by this tool track performance in terms of SLAs (service level agreements).

NT3's key features include a robust ticketing system, a knowledge base, CMDB and asset recovery. It can automate just about any task associated with customer support.

NT3 gives you the ability to analyze the impact of an incident or a change on the various services and contracts that you have to fulfil.