Ihiji Invision

Ihiji Invision is the industry leading solution that empowers systems integrators and technology professionals to cost-effectively deliver remote technology management services to their clients.

The Ihiji Invision mobile app allows the user to see all of their sites and devices status as well as execute many troubleshooting actions remotely depending on the device. Within the app users have visibility into the current device and site status information. The app also includes power management of IP PDUs, UPS, PoE switches and some connected devices for simple remote reboots of brands such as SnapAV WattBox, Araknis, Pakedge, Control4, APC, Tripplite, Crestron, AMX, Luxul, Cisco, Sonos, Sony and many more!

PLEASE NOTE: Ihiji Invision requires a paid subscription as well as the installation of a hardware appliance on each remote network. Functionality in the app is a subset of features available in the full web version.

Ihiji Invision allows technology support professionals to utilize the following features:

• NETWORK MONITORING AND INVENTORY Get a full inventory of connected IP and Control4 ZigBee devices on a network.

• REMOTE DEVICE ACCESS: Secure remote access to any IP device’s TCP port removes the need for port forwards or VPN

• REMOTE POWER MANAGEMENT: Manage device power remotely (On/Off/Reboot). Supports most popular IP controllable power plugs.

• DETAILED SNMP AND RICH PROTOCOL MONITORING: More than just heartbeats and ICMP performance - Invision utilizes a variety of protocols to get rich insights into device health

• ALERTS: Email and SMS (US only) notification options when critical problems are recognized

• ISP PERFORMANCE TESTING: Monitor ISP connectivity, as well as Upload and Download, speeds multiple times every day

• LOCAL NETWORK PERFORMANCE TESTING: ICMP Ping check ensures packet loss and latency aren’t killing the speeds on your network

• MULTI-VLAN: Multiple VLANs supported for device discovery, monitoring, and remote access.

• TEAM CONTROL AND USER PERMISSIONS: Flexible permissions allow configuration of detailed permissions on a global and site level.

• DASHBOARD: A centralized dashboard provides a Network Operations Center view of all client sites from a single screen

• SUPPORT: Live chat, email, phone and ticket support provided to resellers