ServiceDock - Tablet-Based Customer Feedback

ServiceDock's tablet-based feedback solution feeds into the same dashboard as our innovative messaging-based customer feedback solutions, which means you can capture feedback throughout the customer journey.

Both are designed specifically for multi-unit businesses like retail chains, restaurant groups and hotels.

All our customer-facing interfaces are easy to use with so you get maximum consumer engagement, while our business-facing dashboards are designed to be used by all relevant staff, from the shop floor right up to the CEO.

Our real-time dashboard and mobile app deliver live insights to the personnel in your organisation that are best placed to do something about it, while our A.I. powered dashboards uncover the key messages customers want to tell you.

Our clients are learning where they can improve their business and are seeing a strong return on investment. For example, clients are seeing a reduction in negative reviews and a resulting increase in their online reputation which has lead to more bookings and/or footfall with less price sensitivity.

Book a demo of ServiceDock here: https://www.servicedock.com