ICT-CMS for ULB

Unique Features:

1. Officer will receive the complaints pertaining to the allocated ward

2. Complaints can be Attended/Forwarded to another officer/Returned back to Citizen

3. Comments can be captured & image can be uploaded while attending the complaint

4. Option to call the citizen on his mobile no.

5. Option to flag important complaints

6. Option to view rating given by citizen for each complaint

Date time stamp for every activity recorded