myExcitel

Save yourself time with "my Excitel" app through changing your details, requesting payment collection, basic troubleshooting and escalating no connectivity issue.

You could find detailed installation instructions here: http://customers-help.excitel.com/howto/activate-myExcitel-app

Billing

• View your plan

• View your Internet connection expiration date

Manage Your Account Information

• View Account information

• Change your self-care password

• Edit your contact phone number and e-mail address

Troubleshooting

• View your "Last Attempt Failure Detail"

• "Reset MAC" of your Internet connection

Appointments

• "Request Payment Pickup" through single button

Contact Us

• Create Case with issue report