BMS - Executive

BOOMYSERVICE is a technology-based Web, Android & iOS Service Solution platform - The Bookmyservice APP makes it convenient to book various Preventive & Repair Maintenance Services directly from your mobile phone.

BMS - Executive application is for the service executives who can check for the new orders from their phone and travel to the service location and then perform all the necessary actions to fulfil the order.

BOOKMYSERVICE BENEFITS:

B2C CONSUMERS

- Hassle Free service Guarantee through trained & verified technicians

- Transparency in Billing & spare parts

- Option to choose type of technician

- Tracking & Feedback mechanism

B2B CUSTOMERS

- Hassle Free service Guarantee through trained & verified technicians

- Transparency in Billing & spare parts

- Tracking & Feedback mechanism

- Technicians FINDER option across the country- Improve Service Network

- Spare parts module

- Service CRM module

FEATURES

- UNIVERSAL SERVICE CONCEPT FEATURE:

- On Breakdown the consumer connects to Bookmyservice

- One time details of the consumer, brand etc entered into BMS database

- BMS will help identify whether product is within warranty/outside

- Customer Service Request No & Internal Brand Service number(IBSN) generated

- Service complaint routed to respective Brand service centre. Tracked thru IBSN

- Service resolved either thru Authorised Brand service centre or thru BMS Authorised service technicians

- OFFLINE/ONLINE PRODUCT PURCHASE SERVICE SUPPORT

- Consumer buys a new PRODUCT at a retail outlet

- Dealer enters the customers mobile number & purchase details into his system

- Dealer system details of the customer picked up by BMS module

- Consumer data becomes part of BMS Customer history

- Service tracking option for the dealer also

This is a brand owned by NOVOSPECT VENTURES PVT LTD