Castle Residences

自分の城に住む

Welcome to Castle Residences in Sydney, an All-In-One app for the residents.

Designed for residents of Castle Residences, this app gives residents quick access to all Concierge-related services, F&B services, and Amenities booking offered by Castle Residences.

Key Features:

Login and Home (Email, Contact number, OTP service) - Built end-to-end on a cloud platform, the app allows residents and tenants to sign up and login securely. The Home tab of the app is like the user’s own diary. It shows upcoming reservations, requests, and some quick access buttons. What’s more, is that the platform’s intelligence system is able to generate smart recommendations based on the user’s profile.

User Profiles - We create profiles for the residents, staff, family members, pets, vehicles & kids (Resident and tenant’s personal information, extra permissions (Location and camera access permissions in app)

Service Requests - The residents can book and avail of the services provided by the brand. All requests are just one tap away, and residents can repeat-book anything from laundry to car washing for the following week or month. This means they enjoy the on-site facilities without worrying about their chores.

Amenity Reservation - It’s effortless to reserve amenities available on the property like loading docks, game rooms, or meeting rooms. Residents and tenants can also book private cinema seats, arrange catering for their meetings and tailor every request to make it bespoke.

Access Control - Residents and tenants can access the elevators and doors throughout the Center at the tap of a finger. Integration with the valet system ensures that their cars are brought around when they want them, where they want them. Additionally, they can also view the public transit schedules on their app.

Parcel Management - Residents and tenants receive real-time updates on packages delivered for them and can even send handling requests from their app. Conversely, they can reserve the loading dock or inform the front desk of an expected package with special instructions.

Visitor Management - Residents have peace of mind that only trusted people can access their homes. There’s an option to grant access times when visitors can scan themselves in, or keycards can be given to staff such as pet-walkers or housekeeping.

Events and Activities showcasing and bookings - Residents can book events with a curated list of in-house activities, special promotions, or nearby events and invite fellow residents and tenants, who’ll receive a notification with the option to add it to their calendar.

Community Engagement - Residents can receive updates on essential changes in the community, including committee meeting minutes and policy changes. They can even participate in opinion polls, voting, and discussion forums and stay engaged.

Alerts and Notifications - There’s an endless range of tools to keep in touch, including in-app calling and direct messaging, alerts from the front gate about parcels or visitors, and the ability for residents and tenants to ask the concierge to book in-house or external activities.

Food and Beverage Ordering and Reservation - Interactive menus, a smart wizard, and a system that recognizes the user’s dietary preferences form part of a food and beverage section whose visual appeal and ease of use combined almost always make it a favorite. Residents and tenants can pre-order, arrange for delivery and even pay for their food from any of the amenities on the property.