mDesk


1.7 by Osource Global Pvt. Ltd.
2018年04月05日

mDeskについて

mDesk

Osource mdesk is more than a mailing list notification system for ticket requests.

Every ticket generated by the system has persistence or "history" showing what happened to the ticket within its life cycle. mDesk has the ability to merge multiple requests about the same incident, thus making it possible to work on an incident rather than on singular requests. Help desk is a multi user system which means that multiple agents may work simultaneously on the tickets in Help desk , reading the incoming messages, bringing them in order, and answering them. Help desk is highly scalable, capable of handling thousands of tickets per day and a nearly unlimited number of simultaneously working agents

Help desk has integrated functionality for creating, reworking and searching FAQ texts. The FAQ texts may be incorporated into the agents' answers on tickets.

By using a multilingual web user interface.

最新バージョン 1.7 の更新情報

Last updated on 2019年02月25日
Bug fixes

アプリの追加情報

最終のバージョン

1.7

投稿者

Murod Ihsan Kamal

Android 要件

Android 4.1+

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APKPure Appを使用する

mDeskの旧いバージョンをダウンロードすることが可能

ダウンロード

APKPure Appを使用する

mDeskの旧いバージョンをダウンロードすることが可能

ダウンロード

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