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Feb 17, 2025

The operator status feature is live! Managing agents is easier with real-time status and call monitoring. Admins can see agents’ statuses instantly, while agents share work status with a click. Enjoy better management and communication!

The ALF mention feature lets you get ALF’s help anytime, anywhere. Launching soon!

Troubled by missed notifications? The notification diagnosis feature fixes issues effortlessly. Resolve problems with a few taps and enjoy a smarter experience!