Gurugram App

Gurugram APP

Gurugram App offers the easiest and fastest way to resolve complaints raised by Gurugram city resident. Residents can check the complaint status at any time through the application and support others complaints raised by their neighbours.

This app also offers Gurugram city resident security feature through call police and SMS field officer options, along with this residents can view News, Events, Weather and nearby Tourist Places which are posted by Gurugram city admin.

You can access this app as a CITIZEN and as a FIELD OFFICER

ABOUT CITIZEN

Sign In as a Citizen user will be taken to Dashboard screen will predominantly have CALL POLICE FOR EMERGENCY and SMS FIELD OFFICER options, which are predominantly used in emergency situations.

In addition to this, CITIZEN will be able to view other features such as: Complaints, Events, News, City Info, Weather, and Help.

- SOS: The SOS is used as an emergency responder. Once you tap the CALL POLICE FOR EMERGENCY option, a call will be initiated to the Police. If you are unable to make a call, you can also send an SMS to the Field Officer.

- COMPLAINTS: The complaints functionality is used to raise and record complaints by users.

- EVENTS: The Events displays the complete details of all the events

- NEWS: News provides a live feed of the latest news.

- CITY INFO: The City Info displays the information of the city. You can also view the information on Tourist Places

- WEATHER: The Weather screen displays the current weather details of the location.

- HELP: The HELP button navigates you to the User Guide for this app.

ABOUT FIELD OFFICER

Sign In as a FIELD OFFICER will be able to view features such as: Tasks, Events, News, City Info, Weather, and Help.

- TASKS: On the task screen, you can list of all tasks OPEN, IN PROGRESS, and RESOLVED. You can also re-open the resolved tasks if that issue has been resolved prematurely.

- EVENTS: The Events displays the complete details of all the events

- NEWS: News provides a live feed of the latest news.

- CITY INFO: The City Info displays the information of the city. You can also view the information on Tourist Places

- WEATHER: The Weather screen displays the current weather details of the location.

- HELP: The HELP button navigates you to the User Guide for this app.