RACE-RealTime Analytics for CX (Unreleased)

With RACE you can meaure the received bandwidth for your network/Wifi accurately. It also helps in fixing network settings issues in real time.

✓ Signal strength map that is updated in real-time

✓ Network KPIs for 2G 3G 4G & WiFi

✓ Speed test for download, upload and latency and Network ratings

✓ Display of Speed Test results

✓ Customer Care UI to raise tickets on network issues

✓ Self Diagnostics of Network settings

SMS Permission required to count the number of SMS sent to track your usage, SMS are never read (use a packet sniffer to check!)

Phone settings permission allows network reset on certain Android versions

Contacts permission is for only reading last dialled number for measuring call drops

Storage permission is to access hardware, model and battery details and for reading/writing the log files.

Location permission is for or location based KPI monitoring

Based on our community-generated data we are able to help keep you better connected by giving you a practical solution to the problems of slow mobile internet and dropped calls. Simply follow our signal compass to walk towards better phone signal or see our in-app coverage maps to work out which carrier is best for where you are, useful if you're thinking about changing. Our wifi maps help you find local public-access wireless networks (WAPs).

Speed test works on cellular and wifi, dsl, adsl and cable connections. We measure ping on popular servers like Google and Facebook. Similarly our download and upload tests run on a network of CDNs to recreate the speeds from sites like Netflix & Youtube.

The Stats tab helps you to keep track of your usage, so there’s no danger of you going over your plan limit on data, voice or text. (NB – this is why the app needs permission to access contacts and SMS, these are the permissions needed to count calls and texts, messages are never accessed or read!).

Advanced notes:

- For GSM, cell tower are identified via cell id and location area code (CID and LAC)

- For CDMA cell towers are identified via Network ID, Base sub-station ID and system ID (NID, BSSID and SID)

- For 4G cell towers are identified via ECI (eNB+ CID)

Feel free to provide your feedback, we log the information you share with us to improve the product further.