RingCentral

Jun 17, 2024

· Delegate calls in the app: Now you can use the RingCentral app as well as a deskphone for your delegated calls. Make, answer and manage calls on behalf of others from the app or the deskphone.
· Advanced call quality analytics: Identify the causes of suboptimal call quality. Admins can now analyse selected calls for Wi-Fi signal strength, mobile coverage and network switching to determine how each factor affected call quality.