Horizon Power MyAccount

Break free from bill anxiety with MyAccount – the easiest way to track, manage and view your energy use.

You can:

- Check your account status

- Track your current energy spend and estimate of your next bill

- View known outages in your area or report a fault

- Choose your preferred payment options

- Access your bills or interval data

- Add a concession, request a payment extension or request help with your bill

- Pay smaller amounts by direct debit

- Set up notifications for payment reminders or payment receipts

Prepaid Power customers:

- Quickly top up your credit

- Track how many days your credit should last

If you have any questions or would like to provide feedback on how we can improve your experience, please let us know directly in the app.