ACT Field Force Automation ROI

ACT (Atria Convergence Technologies Pvt. Ltd.) is a triple play service provider offering an interesting ensemble of information, communication and entertainment through the following state-of-the-art services:

IPTV

Broadband (Fiber-to-the-home Technology)

Digital T.V

Analog T.V

Headquartered in Bangalore, ACT is spread across the towns & cities of Karnataka, Andhra Pradesh & Madhya Pradesh. ACT presently has a gratifying 1 million subscribers.

Sales and Deployment processes are two major activities carried out on day-to-day basis. These activities are mostly field-oriented and process dependent. In this backdrop, Field Force Automation is aimed at improving the efficiency of field resources enhancing the “Call to Commission” time for all first time activation.

This application aids to meet the above business need by automating the sales & deployment processes using bespoke software mobile application.