Freshdesk

Dec 18, 2025

Introducing the new mobile app experience
We’ve redesigned the mobile app to bring your entire support workflow to your fingertips. With the all-new mobile app experience, you can now manage your chat tickets on the go with a cleaner interface, faster performance, and a smoother chat workflow.
What’s improved:
View, respond to, and resolve chat tickets directly from the mobile app.
Refreshed design for a cleaner and more intuitive experience
Faster performance to help you take action quickly