GTAC Direct

Siemens Digital Industries Software

Aug 7, 2017

9.4 MB
Rozmiar Pliku
Android 5.0+
Android OS

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O GTAC Direct

GTAC Direct provides mobile access to GTAC services from Siemens PLM

This app provides mobile access to GTAC services from Siemens PLM.

Search, filter and share Knowledge Base articles with your colleagues, get the latest status about your recent incident reports.

Bookmark KB articles, incident reports or check the solution provided by GTAC for the latest closed incident reports.

Keep in touch with our support agents by responding to the desired incident report directly within the app.

If needed call back to an existing incident report directly from within the app.

In case you want to report a new incident simply use the build-in navigation to be directly connected to the related product support agent.

A WebKey is required in order to access the app content.

More information about WebKey can be found here:

https://www2.industrysoftware.automation.siemens.com/webkey/

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What's new in the latest 1.1.16

Last updated on 2017-08-07

fix: crashes for ASUS Android 5 devices by login view
fix: double refresh icon by swipe in calls
update: text improvements
update: call details stability improvements
update: date formatting for elapsed time
update: message count in call details updated to badge view
update: request dialog in solution center by save bookmark improvements
new: get online information in phone support if country not supported

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