24/7 Software Communicator

Dec 4, 2024

1.You can now change the incident type in Simple and Advanced view. After changing the incident type, any fields that are present on both forms will be copied.
2.Now when an incident type has Auto Create and Link configured, you will be able to add the additional incidents directly from the app.
3.From the quick actions for Requests, you can quickly link a record and view the linked records.
4.Updated the transitions throughout the app for a smoother user experience.
5.Miscellaneous bug fixes.