Provide on-screen tutorials for the people in need from PC or mobile device.
AirDroid Remote Support, a new efficient solution for technical support ! It helps you establish connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions.
Features
Real-time Screen Sharing & Voice Chat
See a customer or employee's screen and communicate directly while giving instructions to solve a problem.
Resolve device issues quickly with Remote Control
Besides verbal communication, you can enhance service efficiency by directly controlling your customer's device during the help session upon the user's consent.
Messaging & File Transfer
Send messages, manual guides or screenshots when voice communication isn't available.
AR Camera
Connect to a device's camera and place 3D markers onto real-life objects to troubleshoot physical equipment.
Gestures & Markup
By enabling gestures during screen sharing, you can swipe and click on your screen and the end-user will see on-screen gestures. Annotate a screenshot with text or markup to assist with the tutorial.