Channel Talk

Jan 11, 2025

Automate Your Phone Calls with IVR
- Our new IVR feature brings a personalized calling experience for your customers and enables your team to handle phone calls more efficiently
- View IVR details on mobile before connecting with the customer, helping you understand the nature of their inquiry ahead of time
- Features such as voicemail and call input forms have been added

Protection for Sensitive Customer Data
- Hide data fields with a toggle, protecting sensitive customer information