ServiceDesk Plus | Cloud

Nov 26, 2025

• Introduced widgets for Approval and Request Summaries for quicker insights.
• Enabled approval actions for problems via mobile.
• Added request cancellation from the detail page.
• Added multi-select for tasks in Request and Change modules for bulk actions.
• Expanded language support with Hindi and Ukrainian.
• Enhanced security in Ask Zia image queries.
• Minor bug fixes and performance improvements.