Zoho SalesIQ - Live Chat App

Aug 26, 2025

We have added support for WhatsApp templates — pre-approved message formats that help businesses send updates, alerts, and offers more easily.

Use WhatsApp templates to send messages like order updates or promotions.
Reopen chats and reply using saved templates.
Share templates directly in ongoing conversations.
Add media or files based on the selected template.
Filter templates by category to find what you need faster.

Miscellaneous bug fixes and performance improvements.