Mobile Activity Assistant

Avaya Mobile Activity Assistant (MAA) allows mobile workers to send and receive actions and notifications. Actions are prioritized by urgency and displayed do that they can be processed by the user in the proper order. Actions include phone calls, text interactions, and requests to conduct a business process.

*** Requires Avaya Mobile Activity Server version 3.0 Software ***

*** Requires Android 4.0 or greater on an Android powered phone or tablet. ***

Features:

• Supports Users and Groups via LDAP or Avaya Notification Solution Server database

• Actions and notifications are prioritizes by urgency and importance values

• Actions and notifications may be escalated or reassigned by the sender

• Action labels are configurable to the user domain language and context

• Phone action s include phone number launch to call

• Text interactions

• Business process action requests

• Closed loop notifications

• Out Of Office notification

• Supports Avaya Communicator for Android

• Action logs

• Simple, intuitive UI

• Wi-Fi communications

Benefits:

• Efficient mobile worker collaboration

• Closed loop communications

• Consolidate multiple devices into one – pager, radio, phone

• Logging supports business process measurement, monitoring, and re-engineering

Languages:

• English (US)

Requirements:

• Compatible with mobile devices supporting the Android 4.2 operating system or later

• Avaya Mobile Activity Assistant Server 3.0 software with Avaya Mobile Activity Assistant client licenses