Call Tracking

For use with Call Tracking Web Application.

This App is intended to be used by members of our Call Tracking Web Application.

The backend solution for tracking calls and monitoring leads.

Features:

- Incoming/Outgoing call reports from your companies.

- Listen to call recordings.

- Select companies and view multiple reports.

- Make outbound calls through dialer.

- Generate Answered vs Unanswered reports.

- Import your contacts into dialer.

Reports:

Incoming/Outgoing Call Detail Reports Displays:

- Company

- Campaign

- To Number

- From Number

- Call Status

- Call Duration

- Call Date

- Phone Code assigned to call

- Listen to recording

Daily Trends - Select start/end dates, company, phone codes and call results:

- Shows Overview of company campaigns.

- Total Calls

- Answered calls

- Unanswered calls

- Busy calls

- Unique calls

- Failed calls

- Average Duration

- View daily trends by day

Answered Vs Unanswered:

- Displays high level call statistics.