衡量任何組織的客戶忠誠度,以增強客戶體驗。
Gauging customer loyalty for any organization is indeed a necessary part of today's evolving customer experience scenario and NPS help in analyzing and improving the same. Capture moment of truth through transaction based NPS Surveys. Associate a survey with every transaction, get real time NPS, alerts on your detractors, act and convert to Promoters.