Saarthi by mygate

2025年04月29日

- Real-time Ticket Management: Access assigned tickets with detailed information to address complaints confidently and efficiently.
- Smart Notifications: Instant alerts for ticket assignments, along with status, priority, and building-based filters for streamlined workflow.
- Commenting and Proof Submission: Add comments, attach photos, and update tickets as "Job Done" to notify managers.
- Performance Tools: Track SLAs, TATs, and other metrics for improved complaint resolution quality.