SBOBET

SBOBET客戶服務代表

SBOBET Customer Service Representative

* Aplikasi Sbobet LiveChat Advise on company information

* Take payment information and other pertinent information such as addresses and phone numbers

* Sbobet Livechat Customer Service will Place or cancel orders

* Answer questions about warranties or terms of sale

* Act as the company gatekeeper

* Sbobet Livechat Customer Service will Suggest solutions when a product malfunctions

* Handle product recalls

* Aplikasi Sbobet LiveChat Attempt to persuade customer to reconsider cancellation

* Inform customer of deals and promotions

* Sell products and services

* Utilize computer technology to handle high call volumes

* Sbobet Livechat Customer Service will Work with customer service manager to ensure proper customer service is being delivered

* Close out or open call records

* Compile reports on overall customer satisfaction

* Read from scripts

* Aplikasi Sbobet LiveChat Handle changes in policies or renewals

* Resolve customer complaints via phone, email, mail or social media

* Open and maintain customer accounts by recording account information

* Sbobet Livechat Customer Service will Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

* Maintain financial accounts by processing customer adjustments

* Recommend potential products or services to management by collecting customer information and analyzing customer needs

* Prepare product or service reports by collecting and analyzing customer information

* Contribute to team effort by accomplishing related results as needed

* Manage large amounts of incoming calls

* Aplikasi Sbobet LiveChat Generate sales leads

* Identify and assess customers’ needs to achieve satisfaction

* Sbobet Livechat Customer Service will Build sustainable relationships of trust through open and interactive communication

* Provide accurate, valid and complete information by using the right methods/tools

* Aplikasi Sbobet LiveChat Meet personal/team sales targets and call handling quotas

* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure

resolution

* Keep records of customer interactions, process customer accounts and file documents

* Follow communication procedures, guidelines and policies

* Sbobet Livechat Customer Service will Go the extra mile to engage customers

* Aplikasi Sbobet LiveChat Resolve customer complaints via phone, email, mail or social media

* Use telephones to reach out to customers and verify account information

* Greet customers warmly and ascertain problem or reason for calling

* Sbobet Livechat Customer Service will Cancel or upgrade accounts

* Assist with placement of orders, refunds, or exchanges