Cairo Metro ECM

This app is created to contact easily with citizens, to be more effective.

Within the framework of the state plan for digital transformation in governmental institutions and affiliated companies and easy communication with the citizens, the Egyptian Company for Metro Management & Operation provides this App to communicate easily with citizens, keep pace with modern technology to become more interactive and accessible to the public by providing many services.

For example:

• (My trip) service contains trip plan connecting with Google maps with trip description on the 3 lines (the beginning station and the arrival station- showing names of the station during the trip - trip duration) that's all available in minutes

• Important information to the passengers

• Important stations where are the most important landmarks close to metro stations to get destination easily

• Connecting with Google maps to know the closest station through mobile app

• Showing violations and fines with their values so that the passengers avoid them

• Adding metro map for the three lines to help the passenger know the trip path

• Service of special needs and showing the provided services such as ( wheelchairs – elevators- ticket outlets- special seats in the new trains- light and audio alarms)

• Showing projects of metro development to inform the public with the measures taken by the metro company for improving services such as (new trains’ project- new escalators and elevators- station development….etc.)

• Adding media channel for metro on YouTube

• Service of communicating with the public through social media such as( Facebook - WhatsApp )

• Service of unified government complaints which contains suggestions, complaints and inquiries directed to metro company

• Service “we care” which contains safety instructions for the passengers, what to do and not to do.

• Service of tenders and its auctions in details with the ability of downloading tender files to review before purchasing adjudication documents.

• Service of subscriptions: subscriptions offices- how to get smart card- prices of tickets and subscription – cash wallet of smart card)

• Service of calculating the number of zones which are available on subscription

• Service of marketing shops and commercial spaces which contains ways of contract, activities of existing companies in metro stations and means of contacting with marketing department to know the provided services

• Service of privileges and ad activity which contains ways of contracting the ad spaces

• Service of media center: responsible for (issuing press statements- photo gallery-videos-following means of contact with the passengers)