DeskPRO

DeskPRO is cloud based or self-installed customer service software. Thousands of companies use DeskPRO to keep their customers happy.

DeskPRO for Android Features:

* Access your ticket filters to get lists of tickets

* View individual tickets, see the ticket messages, ticket properties and ticket notes

* Reply to tickets

* Add agent notes to tickets

* Change ticket properties (Department, Status, Agent, Category, Priority, Workflow)

* Ticket notifications shows you real time ticket updates

* View inline images and download ticket attachments