Firmadan Store

Starting from 2024, it has created the Firmadan.store marketplace in order to offer its sectoral experiences to the benefit of both sellers and consumers.

As Firmadan.store, our common goal with all our components is; To create a reliable, transparent and fair shopping platform at home and abroad that is recognized on international platforms, is world-class, contemporary, follows and pioneers innovations.

Our main responsibilities in achieving these goals are;

To keep customer satisfaction high, to evaluate the demands and suggestions of our customers and companies in the best way, to increase sales targets by contributing to the commercial development of our members, to constantly improve ourselves and increase our competencies in order to provide the best service to our members, to increase our commercial competitiveness and to provide our site visitors with the best service at the most affordable price. is to ensure that you have it.

Firmadan.store works with the principle of unconditional customer satisfaction. Customers can unconditionally return the product they purchased from Firmadan.store within 14 days or exercise their right of withdrawal.

On our site, where products that have gained consumer trust and comply with quality standards are offered for sale, the entire infrastructure is provided for our customers to shop safely and easily, and our teams are constantly working on improvements.

Firmadan.store Considering versatile customer needs and demands, within the framework of its wide product range;

In the main category of fashion; Clothing, Bags, Clothing Accessories and jewelery in Men's, Women's and Children's categories,

In the Home & Living main category; Pet Products, DIY Market Products, Garden Products, Furniture and Decoration Products, Occupational Health and Safety Products, Bathroom and Home Equipment Products, Home Textile Products,

In the main category of Electronics; Wearable Technology, Telephone, Computer, Camera and Sound Systems, White Goods, Electrical Appliances Products and Accessories,

In the Mother & Baby main Category; Breastfeeding, Feeding Bottles, Feeding & High Chairs, Baby Clothing, Maternity Clothing, Diapers & Wet Wipes, Car Seats and Baby Carriers, Baby Room products and accessories,

In the main Category of Personal Care & Cosmetics; Men's and Women's Care Products, Hand & Face & Skin & Foot & Nails & Body & Oral & Dental Care Products, Make-up Products, Perfume and Deodorant,

In the main category of Sports & Outdoor; Sports and Outdoor clothing and shoe products, Hunting & Fishing, Yacht & Boat, Individual & Team Sports, Winter Sports, Water Sports, Fitness & Conditioning, Outdoor and Camping Equipment and products,

In the Automotive and Motor Vehicles main category; Automotive Equipment, Tires & Rims, Accessories & Tuning, Motorcycles and Motorcycle Equipment, Aircraft Equipment, Marine Equipment, Tractors, Spare Parts and Accessories products,

It is offered for sale with quality and affordable prices and reliable shopping principles.

Customer collections for purchases made at Firmadan.store are made through an independent payment institution that has been established in accordance with laws and regulations and continues its activities with the permission and supervision of BRSA. The payment made by the customer is kept suspended until the delivery of the product, and it is not transferred from the payment institution to company.store before the product reaches the customer and the customer approves the purchase. No payment information belonging to the customer is recorded or processed by Firmadan.store; This information is available only to the payment institution.

Firmadan.store continues its principled trading activities with all its stakeholders and works non-stop on its journey to become the favorite shopping site where "happy customers" who shop with pleasure at the highest level can find everything they are looking for.

Firmadan.store carries out activities in full compliance with all laws and regulations regulating e-Commerce and is a member of all relevant public platforms and open to audit.