Live Chat 24/7

Live chat with bot. Customer service & sales with live agents and/or bots, 24/7.

Discover how our Chatbot supported Live Chat is the easiest and best way to increase sales, save time and improve customer service.

Enhance Satisfaction

Get 24/7 automated live chat support for a positive customer experience round-the-clock.

Increase Productivity

Add shortcuts for your live agents to provide quick responses with ease

Reach On-the-Go Customers

Our Android and IOS mobile applications make it easy to support customers wherever, whenever they need help.

Save Time

Our bots have saved users a total of 5 million man-hours over the past year.

CLOSE MORE SALES, EVEN WHEN YOU’RE AWAY

Having 24/7 customer service means you’ll be able to close more sales. After normal business hours end, your bot can continue answering customer inquiries, making purchase recommendations and guiding them to a sale.

Every week, our bots help close thousands of sales for our customers, earning hundreds in thousands of dollars in revenues. Without adding any additional manpower—you, too will see major results.

GET AUTOMATED CUSTOMER SUPPORT

Training your chatbot is simple. As you provide answers to commonly asked questions, response sets are automatically generated. Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided. Whenever you want to make adjustments, you can remove unwanted content with one click.

Now, it’s time to sit back and watch your bot answer questions all by itself. Whenever you’re away, your bot will continue providing friendly customer support 24/7. Immediately switch to live support with the click of a button. The best part? Our bots are fool-proof. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.

PROGRAM SHORTCUTS FOR LIVE AGENTS

Help your live agents get more done faster with chat shortcuts. When a customer asks a question, your agent can begin typing keywords to pull up relevant responses. In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.

These shortcuts not only save time, but also improve the customer experience by enabling your live agents to provide quick communication that your customers will appreciate. We also offer integrations for third-party apps like Slack, HipChat and Shopify, so all your platforms are covered.

REMARKABLE TECHNOLOGY

Our natural language processing engine is unlike any other.

SEAMLESS EXPERIENCE

Your bot is easy to train and provides exceptional customer interactions.

HELPFUL FEATURES

Program shortcuts that allow your live agents to provide quicker responses.

CONVENIENT INTERFACE

Easily switch between automated support and live agents.

TOP QUALITY

We offer advanced features like queue systems, analytics and much more.

EXPERT SUPPORT

We have nearly a decade of experience building bots and a 9/10 rating on the Shopify app store.

ABOUT US

Botego Inc, incorporated in New York in 2012, is focused on Natural Language Processing (NLP) technologies and provides Chatbot solutions based on its proprietary algorithms. Customers include UBER, Johnson&Johnson, Coca Cola, Unilever and many others. Our Natural Language Processing engine supports 26 languages.