NetCONNECT

Cerberus NetCONNECT allows customers to check availability for broadband services, create and view support cases and check configuration details for active services – all from a smartphone or tablet.

Cerberus NetCONNECT provides all the functionality necessary to quickly resolve service-affecting issues or to provide real-time information on the status of outstanding support queries. It also provides sales teams with instant access to availability data for the full range of Cerberus FTTC, ADSL and EFM connectivity.

Features

- check FTTC/ADSL Availability

- check EFM Availability

- Add a New Case

- View Open Cases

- View Case Detail and update the status of the case

- View Active Services (Inventories)

- Service Detail

- check DSLAM Status

- Raise a new Case from Service Detail

- check Line Usage with Graph (Daily => Last 30 days, Monthly)

About Cerberus Networks

Cerberus Networks provides connectivity and cloud computing services to business customers throughout the UK. Cerberus Networks’ market-leading cloud computing platform delivers connectivity and services as a single tightly integrated solution. Our Connectivity + Services model creates huge new opportunities to re-think and optimise how companies use their systems, at the office, at home and in the Cloud.