Flex, a service of Goldenwest

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Flex, a service of Goldenwest provides the following functionality with its initial release:

• Account balances and details

• Upload Claims and Submit Receipts

• Recent Transactions and Details

• View all email and SMS alerts

• Contact administrator from mobile application via email or mobile phone

• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)

• View Profile Details

• View Dependents

• View Card Details

• View Card PIN

• Register new users directly from mobile device

• Ability to edit billing address *

• Ability to update billing address *

• Ability to report card lost stolen *

• Ability to order replacement card *

• Ability to attach provider name to newly submitted claims *

• Ability to pay provider directly from app *

• Ability to add healthcare expenses for future payment

• Ability to view expenses added through eClaims manager

*Some features may be restricted by your administrator