ServiceChannel Provider

May 20, 2025

FIXED
- At times during the check-out process, you were unable to select or manually enter resolution codes. You've bumped into the error message. The error does not pop-up anymore.
- Occasionally, attempting to access the complete list of WOs in the app, you saw a system error message instead. You can now access the WO list screen.
- There was a mismatch between the total time a technician spent on site in the SC Provider app and in Service Automation. We've eliminated this discrepancy.