零售业CRM是管理希亚姆钢铁公司的零售业务的方法。
Retail CRM is all aspects of interactions that Shyam steel's has with its customers,whether it is sales or service related.Retail CRM is used by different teams to carry out the business to business relationship and to track all the marketing and sales force work plan and task related to their day to day activity and dealing with the customer through GPS tracking.