Freshservice for Intune

XAPK
0.0‪1K+
7.13.4 von Freshworks Inc
Sep 16, 2024Alte Versionen

Was ist neu in der neuesten Version 7.13.4

Aug 23, 2024

Agents can now,
- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster
- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability
- add resolution notes for tickets from the mobile app to aid quick references. For customers with the Freddy co-pilot addon, this includes an AI-powered resolution note generator encompassing the root cause, actions taken, and resolution.

Weitere Informationen

Paketname
com.freshservice.helpdesk.intune
Erforderliche Android-Version
Android 5.0+ (Lollipop, API 21)
Die Architektur
arm64-v8a
Berechtigungen
Berechtigungen
android.permission.INTERNET
android.permission.WRITE_EXTERNAL_STORAGE
android.permission.VIBRATE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.FOREGROUND_SERVICE
android.permission.POST_NOTIFICATIONS
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.RECORD_AUDIO
android.permission.READ_EXTERNAL_STORAGE
android.permission.WAKE_LOCK
com.google.android.c2dm.permission.RECEIVE
com.freshservice.helpdesk.intune.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
android.permission.NFC
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