SPOT is a new and powerful tool for customer satisfaction measurement.
SPOT is a new and powerful tool for customer satisfaction measurement. The small and big efforts which go into ensuring greater access for persons with disability sometimes go unnoticed or are not promoted. SPOT aims to change that. We help the public (that also means you) by enabling the sharing of service experiences based on real-time and highly informative feedback collection. SPOT focuses on service quality and accessibility. This and more, makes SPOT an important tool you will come to again and again, when planning outings around Malta and Gozo.