Contact Center Hub

Semua Versi Contact Center Hub

• 
  3.49.1(34901)APK

  Sep 17, 202270.5 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.49.1

  Diperbarui pada Sep 17, 2022

  Improvements
  The In-call screen will be displayed faster when receiving inbound calls.
  
  Fixes
  Logout issue when using the application.
  When doing a warm transfer, the hold button will stop spinning when clicking it.

• 
  3.46.0(34600)APK

  Jul 28, 202270.2 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.46.0

  Diperbarui pada Jul 28, 2022

  Improvements:
  Can modify Wrap-up time directly from app settings
  Added a Red visual so its obvious that you’re recording during both
  manual + automatic recording sessions.
  Enhanced performance of Messaging and Working hours to be more reliable
  and return results faster.
  
  Fixes:
  Improved accuracy to notify users to refresh tokens before expiration.
  Button to add a contact in Call Ended redirects to contact creation screen.

• 
  3.38.1(186)APK

  Mar 8, 202267.4 MBAndroid 7.0+Yang baru
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  Apa yang baru pada versi 3.38.1

  Diperbarui pada Mar 8, 2022

  New: Agent can select which media server they connect to in Roaming settings of the app, to troubleshoot certain quality issues.
  Fixes:
  Keypad was overlapping the list of teammates when searching to make a conference call.
  Edge case where the company name was displayed instead of the user name on history.

• 
  3.36.1(183)APK

  Feb 2, 202282.3 MBAndroid 7.0+Yang baru
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  Apa yang baru pada versi 3.36.1

  Diperbarui pada Feb 2, 2022

  Can now find Language and Working Hours into the Preferences Section.
  Multiple updates of libraries and other maintenance tasks.
  Small bug fixes.

• 
  3.29.1(173)APK

  Dec 14, 202179.7 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.29.1

  Diperbarui pada Dec 14, 2021

  Fixes
  - When loading more calls in the History the scroll was moved to the top.
  - The sound didn’t change from Bluetooth after selecting a different audio output while in a call.
  - Multiple fixes regarding conference calls UI (especially related to how the keyboard is opened to not overlap other elements)
  - Fixed a possible crash in Contacts when you double-tap people in the bottom bar.
  - Fixed a possible crash on “refer a friend” when you close the screen before the web page is fully loaded.

• 
  3.26.0(168)APK

  Sep 2, 202179.3 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.26.0

  Diperbarui pada Sep 2, 2021

  Features:
  To-do - Multiple selection and bulk actions: now it’s possible to select multiple calls in the To-do at the same time and assign or archive them to organise your list of tasks. --> To enable it you need to long-press an item/call
  Improvements
  Changed the way we display the bottom bar to always show the names of the section.
  Fixes
  Fixed an issue when making a call (connectivity issue).

• 
  3.23.0(165)APK

  Jul 20, 202178.4 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.23.0

  Diperbarui pada Jul 20, 2021

  Search and filter on calls history
  Now you can search and/or filter for a call that you made or received in the Call History of Aircall. Calls can be found by date or call type. Rest of the filters (lines, tags and teammates) coming soon in the next release!
  Improvements
  - Make it possible to navigate from one call to another through call history
  - The email is pre-filled when clicking on forget password.
  - SMS line availability changes to follow backend rules.
  - Updated Twilio library to 5.7.2

• 
  3.19.0(158)APK

  Jul 9, 202177.4 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.19.0

  Diperbarui pada Jul 9, 2021

  - Warm Transfer: Allow transfers from Android apps (Internal & external). A warm transfer allows the agent to be able to talk first to the person they wish to transfer the call to, and then make the transfer.
  - Custom Ringtone: Select custom Ringtone from multiple ringtones on the Android app.
  - The SMS button is now disabled if no text is filled.

• 
  3.15.1(149)APK

  Feb 9, 202176.9 MBAndroid 7.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.15.1

  Diperbarui pada Feb 9, 2021

  - Drop Android 5 (Lollipop) and 6 (Marshmallow). Users with a phone on Android 6 and below won’t be able to install or update the app.
  Improvements:
  - There is no more Give feedback section in the settings, as it was not very used by users.
  - the Todo was sometimes empty when the user switched account within the same session. It’s now fixed
  - We fixed the bug of the ringing timeout being too short when it was supposed to last more than 25sec

• 
  3.14.0(142)APK

  Nov 26, 202036.9 MBAndroid 5.0+Yang baru
  Unduh
  Apa yang baru pada versi 3.14.0

  Diperbarui pada Nov 26, 2020

  - Bug fixed